Yes, please show up 10 minutes early to handle paperwork and get the lay of the land. We're inside Salons By JC on West End, and don't worry – free valet means no parking stress. After your first visit, showing up 5 minutes early is perfect.

Life happens, we get it. Just give us 24 hours' notice if you need to cancel or reschedule. Last-minute cancellations or no-shows will be charged the full service amount because that time was saved just for you.

Undress to your comfort level. Most people keep their underwear on, but it's totally up to you. You'll be professionally draped the entire time. For stretch sessions (A Big Bender), wear comfortable clothes you can move in.

Quick guide: If you want relaxation, book Unwind. Need serious pressure? Go for So Knotty. Athletes and weekend warriors, Team Player's your jam. Pregnant past 12 weeks? Bigger Than a Bump. Swelling issues? Take a Load Off. Still not sure? Drop us a line and we'll help you pick.

Yes, we can actually do real deep tissue – not that spa version that's just slightly firmer than normal. But remember, deeper isn't always better. We'll find the right pressure that gets results without injuring us both and without unnecessary bruising.

Not currently. But we can provide you with a detailed receipt for your HSA/FSA for you to submit to your insurance if they cover massage therapy.

Don't eat a huge meal right before (being super full on the table isn't fun), and maybe skip that triple espresso. Otherwise, just show up as you are. Free valet will handle your parking, and we'll handle the rest.

If it involves muscles, joints, or general human body stuff, there's a good chance we can help. Remember, we've got a medical background and have seen pretty much everything. Reach out and tell us what's going on – we'll give you honest feedback about whether we're the right provider.